Find straightforward answers to common questions about registration, payments, bonuses, games, and more.
Find answers to all your questions about creating a new account, verifying your information, resetting your password, and updating your profile on tk999 co.
View QuestionsLearn all about payment methods including bKash, Nagad, and Rocket — deposit and withdrawal times, minimum amounts, and fees.
View QuestionsEverything you need to know about the welcome bonus, daily cashback, referral offers, and VIP program. A simple guide to claiming bonuses and understanding wagering requirements.
View QuestionsRules for Live Casino, slots, Sports Betting, and lottery — how to play and how to collect your winnings. All your answers are right here.
View QuestionsLearn how to secure your account, complete KYC verification, report suspicious activity, and enable two-factor authentication.
View QuestionsAnswers to all your questions about downloading, installing, updating, and troubleshooting the tk999 co app. Guides for both Android and iOS.
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Opening an account at tk999 co is completely free and takes just 2 minutes. You will need:
To register Click here।
No. Each person is only allowed one account at tk999 co. Attempting to create multiple accounts using the same mobile number, bank account, or device may result in all accounts being permanently closed and any balance being forfeited.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number to receive an OTP. Verify the OTP and set a new password. The entire process takes under 3 minutes. If you run into any issues, FAQ Check here or contact us via live chat.
After logging in, you can update your email, address, and contact details from "Profile Settings". To change your registered mobile number or full name, you will need to complete KYC verification and submit a request to support. This is done for security reasons.
After five consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes and will unlock automatically after that. If you need immediate access, contact our 24/7 live chat — issues are typically resolved within 5 minutes.
KYC (Know Your Customer) is the process of verifying your identity. It keeps your account secure and ensures faster withdrawals. Required documents:
Upload your documents under the "Verification" section in your profile settings. Verification is typically completed within 24 hours.
To deposit at tk999 co, log in and go to the "Wallet" or "Deposit" option. Supported methods include:
Balance is usually updated within 5 minutes. Learn more On the Payment page।
Withdrawals on tk999 co are processed quickly. Typical timeframes:
Withdrawals are processed faster when KYC verification is complete. The minimum withdrawal amount is BDT 200.
Tk999 co does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply a small transaction fee based on their own policies — this is entirely at the discretion of that service.
Wait 30 minutes first — occasional delays can happen due to network lag. If the balance still hasn't been credited after that:
Daily withdrawal limits on tk999 co vary by account level:
Join our VIP program for higher limits. Learn more On the Rewards page See.
If you've sent money to the wrong number, contact us immediately via live chat or email and provide the transaction details. tk999 co will make every effort to recover the funds, though this may not always be possible. Always double-check the number and amount before making a payment.
After registering at tk999 co, your first deposit earns you up to a 100% welcome bonus. For example, deposit ৳1,000 and get an extra ৳1,000 in bonus — giving you a total balance of ৳2,000. For bonus terms and wagering requirements, On the Rewards page See.
A wagering requirement means you need to bet your bonus amount a set number of times before you can withdraw. For example, a ৳1,000 bonus with a 10x wager means you must place a total of ৳10,000 in bets. Playing slots is a fast way to meet your wagering requirement. Each bonus has its own terms — read them before claiming.
Tk999 co returns a percentage of your total weekly losses as cashback. Regular members receive up to 5% and VIP members receive up to 15% weekly cashback. Cashback is credited to your account automatically every Monday morning.
You can earn up to BDT 500 for each successful referral. Your referred friend must register and make their first deposit for the bonus to apply. Find your referral code on your Profile page. The more you refer, the more you earn — no cap.
Progression in the tk999 co VIP program is automatic — no separate application needed. Loyalty points accumulate with every bet, and once you hit the required threshold, you move up to the next level. The tiers are: Bronze → Silver → Gold → Platinum → Diamond. Higher tiers unlock greater cashback, faster withdrawals, and exclusive offers.
Tk999 co bonuses are generally valid for 7 days. If the wagering requirements are not met within this period, the bonus will be automatically forfeited. Validity may vary depending on the bonus type — please read the terms and conditions carefully when claiming any bonus.
Tk999 co features an extensive game collection:
View All Games on the Games page।
Yes! Most slots and table games on tk999 co offer a "Demo Mode" that you can play without logging in. Note that winnings from Demo Mode cannot be withdrawn — use it to practice or get familiar with a game. To play with real money, Log In।
Tk999 co's Sports Betting section covers 30+ sports. Popular categories include:
View Details on the Sports Betting page।
Lottery winnings at tk999 co are credited to your wallet automatically. Results are announced as soon as the draw ends and winnings are added to winners' accounts right away. Large prizes (over ৳1,00,000) may require additional verification in some cases. Learn more On the Lottery page See.
Tk999 co adds new games every week. See the latest additions on the on the New Games page You'll find it there. New game launches often come with special bonuses or free spin offers — keep your notifications on.
Quick fixes:
If you experience any issues, contact live chat with the game name and a screenshot.
Go to Profile Settings → Security → and enable "Two-Factor Authentication". Once your mobile number is verified, you will receive an OTP every time you log in. With 2FA active, no one can access your account even if they know your password.
Change your password immediately and notify us via live chat. Our security team will review your account activity and, if necessary, temporarily lock your account to keep it safe. Never share your password with anyone.
Yes. tk999 co protects your personal information with SSL encryption. Your data is never sold or shared with third parties. To read our full data policy, Privacy Policy page Read.
The tk999 co app can be downloaded directly from our website. on the App page You'll find the Android APK and iOS link there. To install the APK on Android, enable "Install from unknown sources" in your settings. iOS users can open the site in Safari and add it to their home screen.
Try these simple steps:
If the issue persists, contact live chat with your phone model and Android/iOS version for further assistance.
You can use the same account on both. However, the app offers a few extra benefits:
Our 24/7 live support team is always here for you. Most issues are resolved in under 2 minutes on average.
Join the platform trusted by millions of players across Bangladesh. Get a 100% bonus on your first deposit — don't miss out.